Refund policy

Refund & Return Policy

This is usually the first thing hesitant shoppers look for before hitting "Buy."

• Timeframe: State clearly how many days customers have to request a return (typically 14, 30, or 60 days from delivery).

• Condition Requirements: Specify what condition items must be in (e.g., unused, original tags attached, original packaging).

• Non-Returnable Items: List exceptions such as perishable goods, custom/personalized products, clearance/final sale items, or personal care products.

• Return Shipping Fees: Clarify who pays for return shipping — the customer or your store.

• Process: Give step-by-step instructions on how to initiate a return (contact with our number").