Privacy policy

1. Shipping Policy

Setting clear expectations around fulfillment avoids the dreaded "Where is my order?" emails.

Processing Time: How many business days it takes to pick, pack, and hand off the order to the carrier (e.g., 1–3 business days).
Shipping Rates & Options: Detail standard, expedited, or free shipping thresholds (e.g., "Free shipping on orders over $50").
Estimated Delivery Times: Distinguish between domestic and international transit times.
Tracking: Explain how customers will receive their tracking number.
Damaged, Lost, or Stolen Packages: State your procedure if a package arrives damaged or goes missing in transit.

A legal necessity, especially if you run targeted ads (Meta/Google) or collect emails/SMS for marketing.

Data Collection: What customer information you collect (name, address, payment info, cookies, IP addresses).
Usage: How you use their data (fulfilling orders, sending marketing emails, analytics).
Third-Party Sharing: Mention necessary service providers like Shopify, payment gateways (Stripe, PayPal), and shipping apps.
Customer Rights: Explicitly mention opt-out rights (GDPR compliance for European visitors or CCPA for California residents).

Your legal safety net that governs the rules of using your website.

Store Ownership & Rules: Intellectual property statement (disallowing unauthorized use of your photos, copy, or logos).
Price & Product Accuracy: A clause reserving the right to correct pricing errors or modify products without notice.
Right to Refuse Service: Protection allowing you to cancel fraudulent or abusive orders.
Governing Law: The jurisdiction (state or country) whose laws govern your business operations.